How do you even send a complaint into Netmarble? There's no visible or easily locatable customer service instant chat feature in this game. I've searched the Netmarble main page in English and the closest I could get from their "Contact Us" page was there physical address in Korea. No email, no customer feedack. I've gone through the game's "Settings --> Support --> A Feedback for Improvements" section just to receive a popup notice of "Abnormal approach." There's a confirm button but it doesn't do anything when I click it. This is really annoying. Do they really want no customer feedback or is there a more absurd roundabout way of doing it? At first I just wanted to send a complaint about how crappy their servers are. The constant refreshing slows down gameplay and takes away from the fun. But now, after trying to find their feedback or contact info, I'd be willing to send a more harassing email. Any ideas?